chatbots

Educators are increasingly using GenAI chatbots in language learning classrooms. However, without a guiding theoretical framework, GenAI use may emphasize technological capabilities while overlooking the instructional and social goals of the learning environment. In this systematic review, we draw on the usefulness framework from the field of computer-supported collaborative learning to examine 24 empirical studies on the use of GenAI chatbots in language learning classrooms published between 2022 and 2025. By tracing how educators are using GenAI chatbots in language learning classrooms, we identify (1) the technological, pedagogical, and social...

A teacher’s guide to conversational AI: Enhancing assessment, instruction, and curriculum with chatbots

David A. Joyner (2024)

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Tipo: libro

Metodología: propuesta didáctica

Temas: inteligencia artificial

Resumen:

Manual introductorio sobre el papel de las herramientas de IA conversacional en la enseñanza, el aprendizaje y la evaluación. Tras una panorámica de sus propiedades, su terminología y sus implicaciones éticas, ofrece estrategias para diseñar evaluaciones que favorezcan un uso provechoso de la IA sin fomentar la dependencia ni la deshonestidad; generar ejemplos para que el alumnado los critique; usar el chatbot como coinstructor, tutor, guía, compañero de debate o de lluvia de ideas; y crear contenidos, programaciones y opciones de accesibilidad.

AI Chatbots for Beginning Language Learners

Akiko Meguro, Todd Bryant (2025)

The FLTMAG

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Tipo: artículo

Metodología: propuesta didáctica

Temas: chatbots

Resumen:

Los autores relatan un curso completo integrando chatbots de IA diseñados a medida en clases iniciales de alemán y japonés en Dickinson College, como alternativa a los cuadernos de ejercicios en línea.

El artículo ofrece pautas prácticas para redactar las instrucciones del sistema —longitud de las respuestas, control del vocabulario, rol instruccional, marcado para ejercicios estructurados— y compara plataformas: interfaces web gratuitas (ChatGPT, Gemini, Claude), servicios freemium (Gliglish, Mizou, SchoolAI) y soluciones autoalojadas por API, con cálculo de costes. Recoge la respuesta positiva del alumnado y las limitaciones observadas: corrección de errores inconsistente y...

A framework and exemplars for ethical and responsible use of AI Chatbot technology to support teaching and learning

Sarah A. Chauncey, H. Patricia McKenna (2023)

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Tipo: artículo

Metodología: trabajo teórico

Temas: inteligencia artificial

Resumen:

The aim of this paper is to investigate the ethical and responsible use of AI chatbots in education in support of critical thinking, cognitive flexibility and self-regulation in terms of their potential to enhance and motivate teaching and learning in contemporary education environments. AI chatbots such as ChatGPT by OpenAI appear to be improving in conversational and other capabilities and this paper explores such advances using version 4. Based on a review of the research literature, a conceptual framework is formulated for responsible use of AI chatbots in education supporting cognitive flexibility in AI-rich learning environments. The framework is then operationalized for use in this...

A mixed-methods analysis of AI scaffolding patterns and student inquiry profiles in a middle-school agriculture-STEM classroom

Selcuk Kilinc, Tugce Aldemir, Kamila Misiejuk (2026)

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Tipo: artículo

Metodología: estudio empírico

Temas: inteligencia artificial

Resumen:

This study examines how generative AI can support middle school scientific inquiry in a rural agriculture-STEM classroom. Using a mixed-methods design with concurrent data collection and sequential analytic integration, we analyzed 42 eighth-grade students, organized into 12 groups, as they used Aspen, a custom AI chatbot, to revise scientific research questions and hypotheses around a sustainable agriculture problem. Data sources included group project journals, AI interaction logs, and peer discussion transcripts. First, a two-dimensional profiling method categorized the 12 groups into four analytic profiles: Struggling, Most Improved, Perfectionists, and High Achievers, based on initial...

Seeking knowledge or efficiency: Profiling students’ AI-use through survey-based latent class analysis

Mattias W. Hugerth, Luisa W. Hugerth (2026)

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Tipo: artículo

Metodología: estudio empírico

Temas: inteligencia artificial

Resumen:

The spread of easily accessible generative AI in the form of chatbots has impacted secondary education, but the effects of this are largely unknown. Previous studies have shown that using chatbots in a learning context can be both harmful or helpful depending on how they are used. While students are undoubtedly utilising this technology, there is scarce data on the extent, intention, or approach to its use, or what drives it. The present study builds upon the findings of a previous qualitative study, aiming to investigate and quantify students' use of generative AI for schoolwork. Through a survey sent to multiple upper secondary schools, we collected 1266 responses to analyse upper...

Pre-service teachers' perceptions and intentions regarding the use of chatbots through statistical and lag sequential analysis

Tzu-Chi Yang, Jian-Hua Chen (2023)

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Tipo: artículo

Metodología: estudio empírico

Temas: inteligencia artificial

Resumen:

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Chatbots provide unique interactions with compatible learning system features, improving the limitations of current learning systems. Educational chatbots are seen as the future of technology integration in the field of education. The success and usefulness of chatbots in the educational setting are highly dependent on teachers' beliefs regarding their efficacy, yet most research focuses on the effects on students' learning. Only a few studies have investigated teachers’ beliefs regarding the use of chatbots, which is considered an important issue. Owning to teachers' beliefs having been transformed from their pre-service teacher training, this study used quantitative (i.e.,...

ChatGMP: A case of AI chatbots in chemical engineering education towards the automation of repetitive tasks

Fiammetta Caccavale, Carina L. Gargalo, Julian Kager (2025)

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Tipo: artículo

Metodología: estudio empírico

Temas: inteligencia artificial

Resumen:

Artificial Intelligence (AI) is rapidly and consistently becoming more integrated in various aspects of our lives. One of the areas where these systems are increasingly used is education. In fact, it is both being incorporated into specific curricula, allowing students the possibility to acquire skills within this field, and more recently AI has been used as a tool to facilitate the teaching and learning process. However, an increased demand and availability of these tools do not imply a successful switch from traditional to AI-supported learning.In this work, ChatGMP, a chatbot leveraging a Large Language Model (LLM) able to conduct an interview exercise in a Master's Degree course taught...

Evaluating the AI dialogue System's intercultural, humorous, and empathetic dimensions in English language learning: A case study

Chunpeng Zhai, Santoso Wibowo, Lily D. Li (2024)

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Tipo: artículo

Metodología: estudio empírico

Temas: inteligencia artificial

Resumen:

The rise of artificial intelligence (AI) technologies has been notable in supporting English as an Additional Language (EAL) learners, particularly in offering interactive assessments. AI-driven dialogue systems that produce culturally relevant humor and empathy, bridging the native language (L1) and the target language (L2), have been employed to engage EAL learners more effectively and boost their learning results. However, there's a noticeable gap in research concerning the fusion of humor, empathy, and intercultural dimensions in language learning. Intercultural dimensions encompass acquiring crucial knowledge, communication skills, and the values essential for meaningful interactions...

Artificial intelligence agents in computer-supported collaborative learning: A systematic literature review

Shen Ba, Xuechun Shi, Shuang Wu (2026)

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Tipo: artículo

Metodología: revisión bibliográfica

Temas: inteligencia artificial

Resumen:

Artificial intelligence (AI) agents are rapidly reshaping the landscape of computer-supported collaborative learning (CSCL), presenting both new opportunities and challenges for educators and learners. Despite their increasing prevalence, there remains a lack of comprehensive, theory-informed synthesis regarding the roles and impacts of AI agents within CSCL. This systematic literature review analyses 46 empirical studies published between 2014 and 2025, with the aim of clarifying the methodological and contextual characteristics of the field, the pedagogical and technological features of AI-mediated CSCL environments, the instructional and mediational functions of AI agents, and the...