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Feedback is a crucial element of a student's learning process. It enables students to identify weaknesses and improve self-regulation. However, studies show this to be an area of great dissatisfaction in higher education. With ever-growing course participation numbers, delivering effective feedback is becoming an increasingly challenging task. The efficacy of feedback will depend on four levels of feedback; namely, feedback about the self, task, process or self-regulation. Hence, this paper explores the use of automated content analysis to examine feedback provided by instructors for feedback practices measured on self, task, process, and self-regulation levels. For this purpose, four...

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In higher education, delivering effective feedback is pivotal for enhancing student learning but remains challenging due to the scale and diversity of student populations. Learner-centered feedback, a robust approach to effective feedback that tailors to individual student needs, encompasses three key dimensions—Future Impact, Sensemaking, and Agency, which collectively include eight specific components, thereby enhancing its relevance and impact in the learning process. However, providing consistent and effective learner-centered feedback at scale is challenging for educators. This study addresses this challenge by automating the analysis of feedback content to promote effective learner-...

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There are emerging concerns about the Fairness, Accountability, Transparency, and Ethics (FATE) of educational interventions supported by the use of Artificial Intelligence (AI) algorithms. One of the emerging methods for increasing trust in AI systems is to use eXplainable AI (XAI), which promotes the use of methods that produce transparent explanations and reasons for decisions AI systems make. Considering the existing literature on XAI, this paper argues that XAI in education has commonalities with the broader use of AI but also has distinctive needs. Accordingly, we first present a framework, referred to as XAI-ED, that considers six key aspects in relation to explainability for...

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Generative Artificial Intelligence (GenAI) tools are widely used by learners and this trend is poised to continue. However, little is known about whether and how GenAI use impacts learning and performance. This study aimed to investigate the effect of GenAI on performance by examining a key affordance of GenAI—seeking help via question asking. We compared the questions that learners asked GenAI versus a human tutor online during a writing task. Using quantitative ethnographic methods, we found that: (a) participants in the GenAI condition asked significantly more questions compared to those in the Tutor condition; (b) GenAI participants tended to ask one-off questions, while Tutor...

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In this paper, we argue that a particular set of issues mars traditional assessment practices. They may be difficult for educators to design and implement; only provide discrete snapshots of performance rather than nuanced views of learning; be unadapted to the particular knowledge, skills, and backgrounds of participants; be tailored to the culture of schooling rather than the cultures schooling is designed to prepare students to enter; and assess skills that humans routinely use computers to perform. We review extant artificial intelligence approaches that–at least partially–address these issues and critically discuss whether these approaches present additional challenges for assessment...

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Relational feedback is increasingly recognised for its crucial role in enhancing student-instructor relationships and promoting the assimilation of feedback. Despite its significance, no studies have tried to develop automated methods to analyse written feedback for properties of relational feedback to promote its use at scale and assist feedback providers with their relational feedback practices. This automated analysis of relational feedback can be performed as a classification task. However, traditional machine and deep learning methods for text classification typically require extensive human labelling and pose a significant challenge for educators and researchers lacking machine...

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Reflection and goal-setting are interrelated processes in well-established educational theories to promote in-depth self-reflection and self-regulated learning. Prior studies have considered reflection to be an important antecedent for meaningful goal-setting. Yet, there lacks empirical evidence to shed light on how students' abilities to reflect inform their abilities to set goals. Hence, in the present study, we aimed to quantify the connection between students' retrospective reflection and their subsequent goal-setting, and derive more in-depth insights to benefit educators in their teaching to promote deeper reflection, more specific goal-setting and better self-regulation. To this end...

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Predictive analytics in education holds promise for supporting student learning but poses risks of bias potentially disadvantaging certain groups based on demographic attributes such as gender. Prior work on fairness in educational prediction has largely focused on binary outcomes in higher education, leaving continuous predictions, such as standardized test scores, comparatively understudied, especially in early schooling where consequences can be long-lasting. Despite a few fairness metrics available for continuous outcomes, they often rely on mean differences, obscuring distributional disparities that may disadvantage specific students. Even fewer studies have attempted to address bias...

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Generative Large Language Models (LLMs) demonstrate impressive results in different writing tasks and have already attracted much attention from researchers and practitioners. However, there is limited research to investigate the capability of generative LLMs for reflective writing. To this end, in the present study, we have extensively reviewed the existing literature and selected 9 representative prompting strategies for ChatGPT – the chatbot based on state-of-art generative LLMs to generate a diverse set of reflective responses, which are combined with student-written reflections. Next, those responses were evaluated by experienced teaching staff following a theory-aligned...

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Assessment feedback is important to student learning. Learning analytics (LA) powered by artificial intelligence exhibits profound potential in helping instructors with the laborious provision of feedback. Inspired by the recent advancements made by Generative Pre-trained Transformer (GPT) models, we conducted a study to examine the extent to which GPT models hold the potential to advance the existing knowledge of LA-supported feedback systems towards improving the efficiency of feedback provision. Therefore, our study explored the ability of two versions of GPT models – i.e., GPT-3.5 (ChatGPT) and GPT-4 – to generate assessment feedback on students' writing assessment tasks, common in...

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