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  • AI-driven chatbots in second language education: A systematic review of their efficacy and pedagogical implications

Sección IA: Inteligencia artificial Bibliografía

AI-driven chatbots in second language education: A systematic review of their efficacy and pedagogical implications

Watcharapol Wiboolyasarin
Kanokpan Wiboolyasarin
Phornrat Tiranant
Nattawut Jinowat
Poomipat Boonyakitanont
2025
Ampersand
14
https://doi.org/10.1016/j.amper.2025.10…
artículo
revisión bibliográfica
inteligencia artificial
chatbots
adquisición de segundas lenguas
enseñanza/aprendizaje de lenguas
expresión oral
expresión escrita
vocabulario
factores afectivos
chatbots
revisión de bibliografía
IA y enseñanza-aprendizaje de lenguas

Texto completo

This systematic review explores the efficacy of AI-driven chatbots in second language (L2) acquisition and examines their pedagogical implications. Synthesizing findings from 30 empirical studies published between 2020 and 2024, this review investigates the impact of chatbots use across core language skills, including speaking, writing, reading, listening, grammar, and vocabulary. Results indicate notable improvements in learners' productive and receptive skills, especially in speaking and writing, due to features such as real-time feedback, anxiety reduction, and increase practice opportunities. While reading and listening also showed positive outcomes, their development was often constrained by chatbots' limited capacity for deep contextual interaction. Despite their benefits, chatbots faced challenges in replicating human-like emotional engagement and nuanced communication. Pedagogically, chatbots are promising tools for fostering personalized, autonomous L2 learning; however, their optimal use may depend on thoughtful integration with human instruction.

Artículo 100224. Texto completo en abierto (CC BY 4.0).
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