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The purpose of this study was to investigate the experiences of language learners and teachers in the use of ChatGPT during the language learning and teaching process. Phenomenological design, a type of qualitative research, was used. Participants were 8 English language learners and 3 English language teachers with teaching experience at different levels, selected through purposive sampling; the interview technique was used as the data collection instrument. The findings revealed that ChatGPT and AI were considered to be useful tools for language learning and teaching, although they presented some challenges that can be overcome with the advancement of technology.
Texto completo en abierto (CC BY-NC-SA 4.0).
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